Recently, the Shandong Provincial Quality Evaluation Association officially released the list of the 2025 Shandong Enterprise Brand Innovation Achievements. China Coal Group's independently developed project, the 'China Coal AI Intelligent Agent,' was successfully selected for the list thanks to its innovative breakthroughs in the field of artificial intelligence applications. This provincial-level honor marks the Group's substantial progress in intelligent operations and digitalized marketing, setting a new benchmark for enterprise digital transformation
The 'China Coal AI Intelligent Agent' is an integrated intelligent platform developed by the Group through the deep integration of artificial intelligence, automated processes, and big data technology. Its core strengths are embodied in the following four 'unmanned' functional applications:
AI Unmanned Promotion – Achieving Precision Outreach and Efficiency Gains: Through localized deployment and autonomous training, the system enables fully automated information distribution. On domestic trade platforms, a single account can publish up to 1,000 posts per day—five times the efficiency of manual work. On foreign trade platforms, it can release over 5,000 posts around the clock, achieving 50 times the manual efficiency and greatly expanding the breadth of information coverage.
AI Unmanned Optimization – Continuously Enhancing Inquiry Conversion: The system performs intelligent optimization of information across domestic and international trade platforms every day, with a single-platform processing capacity of over 1,000 items. This significantly improves product rankings and visibility in search results, helping the company stand out from competitors and secure a steady stream of high-quality inquiries.
AI Unmanned Outbound Calling – Building a New Human-Machine Collaborative Sales Model: The outbound calling robot can reach more than 3,000 customers daily. Powered by intelligent algorithms, it promotes products, answers questions, and screens for potential customers. In complex scenarios, calls are seamlessly transferred to human agents, forming a highly efficient and collaborative sales loop.
AI Unmanned Matrix Publishing – Driving Omnichannel Brand Synergy: With 'one-click deployment and full-domain linkage,' the system automatically adapts to platform-specific rules, generates differentiated content, and publishes it across massive media channels simultaneously. This greatly enhances overall brand communication effectiveness and market influence.
This selection into the Shandong Enterprise Brand Innovation Achievements represents full recognition of China Coal Group's technology-driven path to business transformation. Moving forward, the Group will continue to deepen the integration and application of the 'China Coal AI Intelligent Agent' across various industries and comprehensive service fields, consistently creating innovative achievements with strong industry influence. These efforts will inject powerful momentum into cultivating new quality productive forces and achieving high-quality, sustainable development for the Group.
